Frequently Asked Questions
Everything you need to know about shopping with VISIT DOORS NYC.
What is the shipping timeframe for domestic orders?
Domestic orders within the United States typically process within 1-2 business days and arrive via standard shipping within 3-5 business days.
What is your return policy for fashion items?
We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and include all original tags and packaging to be eligible for a refund.
Do you offer international shipping?
Yes, VISIT DOORS NYC ships worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
How do I ensure I'm ordering the correct size?
Each product page features a detailed size guide. Since we curate unique pieces from various designers, we recommend checking the specific measurements provided for every item.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including Apple Pay, Google Pay, and PayPal.